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When should Chief of Department take command? (update w/ video)

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Where should the Chief of Department be at a major, multi-jurisdictional event?

Yesterday we looked at the professional background of Steve Abraira, the first outsider appointed Chief of Department in Boston. Thirteen of the 14 deputy chiefs shared their frustration about Chief Abraira's command style with Mayor Menino (and the rest of the world).

Boston Fire Command Structure

There are 35 fire stations in the 47.3 square mile city. Organized into nine battalions and two divisions,

Each of the nine battalions, called "District" in Boston, is comprised of three to five fire stations. There is a District chief assigned to each battalion.

The District Chiefs respond to an average of 280 structure fires a month, a trend that has been rising for the last couple of years. December 2011 showed 416 structure fires, January 2012 had 407.  (District 11 image courtesy publicservicevehicles.com )

The city is divided into two Divisions, supervising four or five Districts. A Deputy Fire Chief is assigned to each Division. The Deputy responds to second alarm incidents. Boston averages four multiple alarm fires a month, as many as nine (June 2010).

Traditionally, the Chief of Department responds to third alarm incidents. There were 11 events in 2012 that went beyond a second alarm, one going to a sixth alarm. In 2011 there were 16 events that went beyond a second alarm, two were fifth alarm fires.

Retired firefighter and photographer Bill Noonan, when discussing this issue on FaceBook, noted that the last Chief of Department was responding to second alarm events.

During Chief Abraira's time as the Dallas (Texas) Fire Chief, they averaged 150 structure fires a month.

NIMS does not require Chief of Department to be the Incident Commander

In a Boston Globe article by Travis Anderson about the issue:

“I think the big issue for them is, they think that because I’m not called the incident commander, I don’t have responsibility, and that’s not true,” said Abraira, who previously led the Dallas department and was an assistant chief with the Miami Fire Department. “I’ve reiterated that. . . . I’m still responsible for what goes on there.”

He said he polled 29 big city fire departments last year to see if their chiefs are required to take command of a scene, and only the New Haven department said it follows that policy.

The chief also denied an asser­tion in the deputy chiefs’ letter that he took a picture of himself at a six-alarm fire in East Boston on the roof of an adjacent building, to capture the blaze in the background, and that he was “worrying about his ‘scrapbook’ ” instead of fire safety. Abraira said he went to the roof to see what the roof of the other building looked like but called the ­notion that he took a photograph of himself “just crazy.”

Deputies criticize Boston fire chief in letter: They tell Menino that Abraira failed to take command at Marathon bombings

Major event of national importance

The 2008 update of the National Response Framework removed the designation of "Incidents of National Importance" in order to create a more agile response. Still, events like the Boston Marathon generate tremendous attention and preparation by local, state, regional and federal resources. The role of the Chief of Department may be within the senior command of the Joint Field Office, interacting with all of the other senior agency representatives as they process real-time input and send resources to a dynamic, unfolding incident.

Big city fire departments rarely act alone when operating at major fire incidents, the role of the Chief of Department changes under the National Response Framework.

(update)  "Stop dancing around the question – when should the CoD take command?"

For third alarm structure fires, the past practice was the Chief of Department would arrive, announce that he has command and the Deputy Chief commanding the incident would move in to command the most critical activity. This started long before NIMS and is a baked-in command practice. It works and makes sense.

Earlier Fire Chiefs have accumulated 20-30 years experience handling fires in Boston and intimately know the neighborhoods, built environment and fire history. The Chief of Department has worked with the command staff on thousands of incidents as the CoD went from Lieutenant to Captain to District Chief to Deputy Chief.

Chief Abraira does not have that experience database, going to the roof of an adjacent structure to determine construction details during a six-alarm fire is understandable. He has little experience with his subordinate commanders, no shared close-calls, no local history.  No trust.

Learning-as-you-burn is not a good technique when you start with a third alarm event, I appreciate the deputy chief's lack of confidence in the fire chief as an incident commander. Chief of Department needs to be the commander of third alarm or higher events.

If the current or future Chief of Department wants to change the Boston model, will need to provide training and practice to implement.

Update 2: Demonstration of the Chief of Department activities at a major blaze

Tip of the digital helmet to Bill Carey, who posted this portion of a "48 hours" segment on the Boston Fire Department battling a 9-alarm blaze in 1989 on Firefighter Behavior:

Mike "FossilMedic" Ward

 

Inside Superdome operations center when the lights went out.

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Solving problems as professionals

Most folks involved in operations remain focused on their tasks. They plan for problems and consider options.

Some civilians speculate that panic occurs when a problem arises.

This CBS clip, a teaser for a show tomorrow night, was inside the Superdome command post when the lights went out.

Frank Supovitz is the Senior Vice President for Events at the NFL.

Went to "manual override" within two minutes.

Note the interaction between Supovitz and SMG Senior Vice President Doug Thornton.

SMG manages the Mercedes-Benz Superdome facility:

From Thornton (guy in white shirt) "Frank, we lost the A feed."

Supovitz "What does that mean?"

Thornton "It means we have to do the buss tie."

Supovitz "What does that mean?"

Thornton "That means about a 20 minute delay."

More information from this CBS/AP February 4th item: Super  Bowl Power Outage: What Went Wrong

The outage generated 231,000 tweets per minute. 

I loved Audi's tweet:

The Oreo picture got the most response on Twitter:

Mike "FossilMedic" Ward

Teaching the next generation

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Pay it forward

My unscheduled career path change earlier this year provided an opportunity to reflect on what I really liked to do.

In the last dozen years I went from teaching five classes a semester at a community college to one class a semester at a university.

The rest of my university time was eaten up by meetings and committee work. Important, but not my primary passion.

Stand and Deliver

Originally certified as an EMT/Ambulance, I obtained my state instructor credential two years into the job.

Our department was rapidly expanding. I was part of a cadre system of instructors detailed from the fire station to teach recruit and refresher classes.

With other young and excited first generation medics, we built ems training programs through trial and error. Not much formal education or experiences beyond our vocational craft and state regulations.

Four years after recruit school graduation, I returned to the academy as a new company officer to be the EMT Programs manager. The position was created to support an effort to teach EMT to 300 some incumbent firefighters … all the way to the Fire Chief.

This week I returned to the Academy, part of the Training911 cadre of contract EMT instructors.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It felt fantastic.

A rewarding experience

When the department contracted-out EMT training the first lead instructor was Glenn Ludetke. A fellow first-generation medic and volunteer chief, Glenn provided a reflection on his experience:

… it was one of the most rewarding and fun experiences of my entire EMS career. Having the advantage of teaching the new recruits to be thinking, skilled EMT's and then being able to see them apply the training in the field was my definition of instructor heaven.

Preparing for success

One of the most interesting changes was implementation of the incident management system as part of every training day. The students are broken into companies. Each company has a leader who is assigned a portable radio.

Every time the company moves, they report their status change over the radio to the division commander. Before the start of each activity, the group leader provides a PAR check to the instructor.

Captain Chester Waters Jr. points out that when suppression training starts, the students will be familiar with the ICS system and portable radio operations. Watched academy staff provide feedback to a team leader on radio technique during a break.

Mike "FossilMedic" Ward

Comment or do not whine later – NIMS training plan

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National Incident Management System Training Plan (Draft) Released for Public Comment

The National Incident Management System (NIMS) Training Plan (formerly Five-Year NIMS Training Plan) has been released for a period of public comment.

The NIMS Training Plan (Draft) is located at www.regulations.gov, Docket # FEMA-2009-0012. Comm ents must be received by February 22, 2011.

A well-developed NIMS training program that both guides and promotes NIMS training is vital to a successful nationwide implementation of NIMS.  Therefore, the National Integration Center (NIC) asks that you take time to review and submit any comments, questions, and/or recommendations to assist with its improvement.

In addition to describing preexisting training requirements and detailing a practical approach for the development and maintenance of a NIMS curriculum, NIMS Training Plan (Draft) provides assistance and insight to stakeholders on current and future NIMS training.  Core competencies will form the basis of the training courses’ learning objec tives and personnel qualifications that validate proficiency.

FEMA recognizes the national NIMS training program must be more than a plan to train emergency management personnel to the ICS.  As a result, the NIC releases this NIMS Training Plan (Draft) to define a national NIMS training curriculum, core competencies, and personnel qualifications as well as assemble and update the training guidance for available NIMS courses (organized as a core curriculum).