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Should Fire Training Be Banned? a commentary

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FireHat Finds a Stinker

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The State Firemen's and Fire Marshal's Association of Texas is the first major fire service organization I am aware of to come out in favor of a ban on mandatory training. Yes. The largest fire service group in Texas (I'll confide to you that this is a volunteer firefighters' group, at least unofficially). They are pushing SB 766, the so-called Volunteer Firefighters Protection Bill. It would explicitly bar any state agency from requiring training of volunteer firefighters. In the SFFMA's words, "it has become increasingly difficult to recruit people to volunteer to protect their communities and those who do should not have to ask Austin bureaucrats for permission first!" Well then.

The SFFMA's efforts to promote SB 766 are the most shameful thing I have ever heard of a fire service organization doing. As a longtime volunteer and former member of the SFFMA I am appalled at their actions. As a professional firefighter I am scared by their myopia. As a resident and citizen of Texas I am outraged by their advocacy of incompetence. This move is in direct opposition to Life Safety Initiative 5 of the Everyone Goes Home program and would forever put the lie to any claims of "professional volunteers." It's disgusting.

Texas has a mixed reputation around the United States, to say nothing of the world. As a proud Texan I can't dispute this, even if I'd like to argue that it's unfounded. When it comes to the fire service I'd be really hard-pressed to argue for our system. Here, paid firefighters have to have Firefighter I, Firefighter II, HazMat Awareness and Ops, and, in effect, EMT-Basic to even get in the door and on a truck. Volunteer firefighters, on the other hand, are required to obtain exactly no training.

Yes, you read that right. Texas, a titan of size and economy, has no training requirements for most of its fire protection personnel. I've never heard anyone try to reconcile this with any reasoning except economic. You know, training is too expensive and time-consuming; volunteers just can't do it. That sort of thing. If I were still a volunteer I'd be insulted in the extreme. Nevermind that a great many states and other countries do require training for volunteers. Nevermind that this job is more dangerous and complicated than ever. And nevermind that the people of this state are being protected at wildly varying standards. Above all, this is dangerous and it likely deceives the public.

While NFPA 1001 and a whole slew of other standards recommend certain training for operating in hazard zones and the Everyone Goes Home program, through Life Safety Initiative 5 has taken the position that training should be mandated by law, the State Firemen's and Fire Marshal's Association of Texas has struck a bold path of its own. They don't see it yet, judging by the obfuscations of their executive director on Facebook, but it is a path to the past ending in irrelevance.

Thank you.  Patrick S. Mahoney

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Let’s Talk About the “Crucible of Fire” – a Commentary

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Should the Fire Service Training Path Be Revised?

I just finished reading Crucible of Fire by Bruce Hensler. The subtitle implies that the book is about the 19th century origins of the modern fire service. This is only partially true; the book is also a broader examination of fire service culture with some hard reflection thrown in. It is thought-provoking and full of things that American fire people don't like to think about. I believe that a few of his statements are inaccurate and a few of his conclusions are wrong, but I think you should read the book. At any rate, I'd like to think more of at least one of his ideas.

Among the controversial arguments Hensler makes is the idea that our training model should reflect a commitment to prevention first. In this vein he suggests that the recruit academies should teach the science of fire and fire prevention, emergency management, IMS, and other broader concepts. Following mastery and some practice in these areas the young firefighter would be taught the tasks of firefighting. This, he says, is similar to the model the military uses where an inductee goes from basic to advanced training in a progressive roadmap throughout his development. (Mr. Hensler will forgive me, I hope, if I have mis-paraphrased him here; I am speaking from recent memory of his arguments.)

This is an intriguing model, to say the least. I think the fire service would do well to reorient its approach to recruitment and acculturation and this might offer a way forward there. Too often a fire department wants a blue collar worker for a firefighter spot. He's mechanical! He has callouses on his hands! Then they want that guy, five years down the line, to be an officer and, ten years down the line, a chief officer. For some reason they fail to notice, or outright deny, that finding the blue collar worker in the same package as the educated professional is rare. We want obeisant drones then we are surprised when our leaders cannot usefully conceptualize the organization's environment and fail to adapt.

It's not just that, as Hensler argues, the training model front-loads task-level suppression training (which is true). Hensler contrasts the American fire service's obsession with restricting leadership to people who came up through the ranks. I don't disagree with that approach (that is, I don't think you can have an officer's academy that trains people who were never firefighters to be fire officers). But I do think that he is on the same scent. We need to do a better job professionally developing our leadership. Maybe we could train them in areas other than suppression first in order to properly contextualize suppression. Maybe we could pull them out of the field a little later, at least the promising ones, to educate them in various facets of leadership and management.

Anyone paying attention knows the world has changed and is changing even faster. Every fire department that has political and community leaders calling it superfluous has to do a better job adapting. We can reimagine our world.

……. Patrick Mahoney

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Crucible of Fire: Nineteenth-Century Urban Fires and the Making of the Modern Fire Service
by Bruce Hensler is available in both Hardcover and Kindle eBook formats.

CLICK HERE to read more about the book and to order one.

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Should We Provide Care Contrary to Orders? – Commentary

4 comments

Whose Orders Will You Follow?

The average worker's right to overtime past 40 hours is something that people have died for. Organized labor, especially in the public sector, is Public Enemy #1 for a lot of people in this country right now but it is worth remembering that this is nothing new.

In slightly related news we have the Occupy protests. I've noticed that they are furnishing their own "medics" to treat wounded protestors. I don't know if these are actually EMT-trained medics or if they're just fellow protestors with first aid training. We can expect that to be a common feature in any large protest because of the common use of violence by the police to clear protestors. Don't be fooled: just because they aren't firing bullets doesn't mean there aren't people getting hurt. The protestors presumably feel they need their own medics because the police are not allowing them access to prompt medical care. Whether that is because the police want them to suffer, thus maximizing the effects of their power, I can't say. No matter what I can't imagine too many fire/EMS folks who would want to wade into a riot to provided medical care. That goes against the ethos that is drilled into every EMT student from nearly Day 1: personal safety is top priority. Is the scene secure?

National Post

Yet when it comes to firefighting we take a far more nuanced view of risk. Since most EMS providers in this country are firefighters who, ideally, would be happy to risk their lives to save someone from a burning home, why is it so different when it comes to EMS? I suppose it has to do with our total lack of control measures for violence. We can do things to minimize our risk of dying from fire. We have nothing to minimize our risk of dying from a bullet or knife. So that makes sense to me, even if it does leave some people wanting for care. But what if, like the medic in the linked story above claims, the police are simply holding the injured, away from further violence and in a secure area?

My bigger question has to do with the future. You can bet that we will see more and larger protests for various reasons. The state as we have known it and as a concept is dying. We are all government workers. Will there come a time when we are faced with a choice between obeying police orders and providing the care which it is our duty to provide? Will the fire department, as firefighters, EMS providers, rescuers, or whatever, follow orders or engage in its own civil disobedience when the situation presents itself? Should the individual firefighter be willing to engage in civil disobedience of this sort? Should officers and administrators be willing to buck their counterparts on the PD side or in the mayor or city manager's office? Can the "fire department" survive this sort of civil disobedience? These are questions that go to the heart of what it means to work in this job, questions that no one can answer for you. Some of the answers may present a risk you hadn't considered, namely that you were willing to die for duty, but are you willing to lose your job?

……….. Patrick Mahoney

Globe & Mail

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CAFS and Cops – A Commentary

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Just Who Do You Think Our "Friends" Are?

Commentary by Patrick Mahoney

Tim Sendlebach is the editor-in-chief of Fire-Rescue magazine and a fire chief. It is a great magazine that offers a lot to the fire service and he is a commendable leader who has made the fire service a better place. Sadly, he recently published one of the most misguided editorials I have ever seen from a fire service leader. Chief Sendlebach wants us to listen to the International City/County Management Association because "in short, they're our bosses" (emphasis his).

The context here is a dustup over an ICMA-published magazine article from August of last year that advocated CAFS usage. Chief Sendlebach objects to the greater fire service's objection to the article. Specifically, the fire service was critical of the article because it was made by authors who never served as firefighters. Several arguments in the article are worth summarizing here: the fire service has failed to adopt the miracle of CAFS more widely because of tradition, the fear that doing so will allow staffing cuts, firefighters don't understand CAFS, and early models of what the authors apparently think were CAFS systems were complicated. A few representative quotes may also be useful:

"The adage "100 years of tradition unimpeded by progress" has been regularly quoted by progressive fire managers in many issues of the magazine Fire Chief."

"The role of the fire service is not to be an employment agency"

" the city managers were discussing the introduction of CAFS into the department, a firefighter from a neighboring jurisdiction stood up and rattled off a number of critiques about CAFS. Not one was true."

The two guys who wrote that article are not firefighters. One is a cop who became a city manager and the other is a cop who became a city manager and somehow got involved in some fire service standards-making efforts by virtue of his role as a public administrator. Suffice it to say that many cops and city managers across the country are often not the biggest fans of adequate fire services. These guys were also completely wrong about CAFS and the fire service.

IndianaFireTrucks / Allen

The article glowingly references the LA County CAFS tests and articles from Fire Chief magazine. Go check out the LA County CAFS tests if you're curious. (Spoiler: they're about exterior firefighting at flow rates unsafe for interior operations, like all CAFS tests, and, therefore, abandoning the interior position and anyone who happens to be in there.) The tests are not applicable to the interior firefighting that is responsible for the level of reactive performance the urban American fire service is known for. As for Fire Chief magazine, a publication run by someone who has never been a firefigther, it is free for you (you know about how you get what you pay for?) and thus apparently funded by advertising and sponsorship. I don't know how much ad revenue they take in from apparatus and pump manufacturers but I would bet it's a non-trivial sum.

They are also wrong about the fire service. The fire service changes and embraces innovation at a pace not entirely unheard of in the private sector. Just because some stupid movie in the 1990s highlighted a sign that one particular department used to poke fun at itself it has become axiomatic that this is a hundred years of tradition uninterrupted by progress. Yes, there are pathologically conservative departments; there are even regressive leaders. But in general, the fire service is open and adaptive. If you doubt it and you belong to a career department of more than a couple of stations then I'd ask you how much homeland security and NIMS training you've had in the last 11 years. Then, for you old-timers, I'd ask how much EMS training you got in the 1980s and 1990s. To suggest that CAFS is not in wider use because of tradition and a fear of losing jobs is grossly offensive. It also, unsurprisingly, sounds like boilerplate city manager babble that plays well at the chamber of commerce but has little or no bearing on reality.

Insofar as the ICMA is made up of "our bosses" I think we know enough about the bosses to judge that tree by its fruit. When city after city after city is decimating its fire services for the sake of crooked politics, nonessential services, payback to other public agencies, breaking labor's back, and just plain bad thinking then I believe we are allowed to disregard their recommendations. In short, what these guys have to say is valuable in an advisory sense only for the insight it offers into the mindset of those who are not our friends.

Thank you,
Patrick S. Mahoney

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Fewer Fires = Fewer Firefighters, Right? Wrong!

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Fresh Excuses Leave The Same Results – A Commentary

This past week brought reports from Washington State and Missouri of the ongoing destruction of the American fire service. In Missouri we see that because there are fewer fires they need fewer firefighters. Maybe their mayor should let NIST know.

This formulation of public policy is rampant across the country these days. We had X fires and Y firefighters in 1975 and now we have 0.75X fires so we only need 0.75Y firefighters. Certainly this is faulty thinking and bad policy. It's dangerous and counterproductive and simply not the way things work in the actual world. But all arguments to the contrary can be squelched in so many minds by invoking the mantra of efficiency.

South Missourian News

Efficiency is a noble value insofar as it counters the unfortunate tendency to waste the plenitude of our world. But it has been fetishized by a culture that values success in business (read: gotta get paid) above nearly all other values. The American public, we are told, wants a government that "runs like a business." Never mind that government cannot run like a business. Its products are non-exclusionary and its methods, if they are to serve all members of the public equally (read: democratically), cannot be made profitable. Along the way to running government like a business a lot of public administrators became obsessed with the notion of efficiency. It's a fantastic banner to hang out in front of the taxpayers.

City managers and politicians love this "run it like a business" dictum even if they don't themselves believe it and even though its nonsensical. This is where this prevalent notion that fewer fires necessitate fewer firefighters comes in. I suspect that the fire service is the most democratic of all local-government services. Its members hold an unparalleled commitment to service and it is quickly and readily accessible 24 hours a day by the lowliest of society and the richest in equal measure. Not so when most cuts are made.

If a city closes a station that makes two runs a week that may be a reasonable move. Dropping a company to the dangerous three-person minimum can never be a reasonable decision. And cutting stations and staff because you have "fewer" fires is irrelevant when you do have fires, which are inevitable. It is important that the fire service recognize that a lot of these decisions to cut resources can be contextualized in a larger, more powerful, line of poor reasoning and bad thinking. Only then can we really understand what is happening to the fire service beyond the immediate concerns of this year's budget and that city's staffing.

………. Patrick S. Mahoney

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Defense, Offense, Defense …. OK?

2 comments

A Commentary

I recently listened to a fire department work a one-story wood-frame residential structure fire. The first engine company arrived to find heavy involvement and stated that an offensive attack and primary search were impossible at that time. After a few more companies and a BC arrived they decided to go offensive. This entailed sending crews in on handlines and having a truck company go to the roof to cut a hole. They went defensive again shortly thereafter.

This raises a good question about basic philosophy of strategic decision-making. Is it ever okay, short of a rescue, to go FROM a defensive strategy TO an offensive strategy? There are a number of foundational questions here: what indicated the need for a defensive strategy initially? Was it related to lack of resources? Was it related to conditions? Was it related to water supply or some other unexpected physical problem? Just asking this question can lead to an interesting discussion about our own departments’ philosophies.

Well…?
(Bozeman Daily Chronicle)

I think it is safe to say that, in many places, the strategic offensive/defensive decision is predicated on the conditions found without much regard for resource availability. Brunacini talks about the imperative of not overrunning your resources in his Fire Command book, but I think this is often under-recognized in the heat of "battle." Let’s say your box alarm is the (traditional?) three-and-one response: three engines, a ladder, and a battalion chief. Your company officers (i.e., initial incident commanders) make strategic decisions in that context. Do they recognize, through their actions, the differing context when they are operating with only another engine company? The gist of this line of thinking is that operations that are advisable with a 3-1 response are not advisable with reduced responses, and decision-making should take that into account. In other words: conditions ARE NOT the sole, or even totally dominant, consideration in the strategic decision-making process. So maybe the defensive-to-offensive decision was based on the inability to extend an interior attack with just the one company on scene. Maybe they needed to meet up at the rally point (front yard) and bang it out with more than three guys.

Okay, that caveat out of the way, is it okay to go from defensive to offensive if your defensive strategy decision was based on conditions? If things were so bad that you couldn’t go in at the outset then why are they good enough three minutes later? That’s however many minutes of fire attacking the structure, smoke and heat building up in unburned spaces, and chances of survival of any victims precipitously declining. There are a ton of variables here: maybe the first-in company officer has a different idea of acceptable risk than the chief does. Maybe the size-up was incomplete and things weren’t as bad as they initially appeared. But still, is it a good idea? Is there liability that comes from reversing a decision to go defensive? How much property are you going to save if you wrote it off for however many minutes?

……… Patrick Mahoney

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Antarctica Fire Update

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Most of Research Station Lost

THE BRAZILIAN GOVERNMENT ADMITS that the deadly fire that swept through their Antarctica research station has destroyed about 70% of the complex.  (See the Firegeezer report from Saturday HERE.)  AFP is reporting today:

The destruction of Brazil's Antarctic base in a fire that killed two navy personnel has dealt a major blow to the country's strategic research on the resource-rich continent, experts say.

"All the central core of the base, where the installations were concentrated, was lost. The exact extent of what occurred still needs to be determined, but the assessment is that we really lost virtually everything," Defense Minister Celso Amorim said late Saturday.

Chilean Navy photo via AFP

Brazilian experts painted a grim picture of the damage after Saturday's blaze, which swept through a room housing energy generators of Brazil's Comandante Ferraz research base located in Admiralty Bay, King George Island, near the tip of the Antarctic Peninsula.

"It's an irreparable loss," the daily O Estado de Sao Paulo quoted Yocie Valentin, a Brazilian expert in charge of scientific work in Antarctica, as saying Sunday.

"We lost much more than equipment, we lost lives. I lost all my research and that was one of the cheapest. Some of the research lost cost millions of dollars," survivor Joao Paulo Machado Torres, a 46-year-old biophysicist, said in a telephone interview carried on the O Estado de Sao Paulo website from Punta Arenas.

"We are doing cutting-edge science in Antarctica, studies with important implications for climate in Brazil, fishing resources and biodiversity," biologist Lucia Siqueira Campos, a member of the National Committee of Antarctic Research, told the daily O Globo Sunday. The icy continent plays a crucial role in regulating climate and oceanic circulation in South America.

In addition to the loss of very expensive equipment and all the data collected since December, the fire leaves dozens of Brazilian study groups without a fixed base in the area, according to the experts.

Antarctica, which is mostly covered by snow and ice, holds under its continental shelf, huge mineral resources and the surrounding seas are full of bio-resources. In addition, the glaciers of Antarctica contain 90 percent of the world's fresh water.

Read the report on the fire Saturday from Firegeezer HERE.

There is still no word yet on the possible cause of the fire.

Bernama – Malaysian News Agency has MORE.
Bloomberg News has additional details on the activities taking place HERE.

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Taking Chances – a Commentary

1 comment

Saving Money Instead of Saving Lives in Philadelphia

In Philadelphia they've apparently disciplined (in a roundabout semi-official way) a guy who suffered some crescent burns on his cheek during a double rescue, apparently because he failed to properly don his hood. I guess, in Philly, you're responsible for the strength of that little elastic band around the face hole on your hood.

I like the union's theory that this is an effort by the city to intimidate the members into refraining from reporting injuries and thus reduce the city's workers' compensation claims. The more cynical among us may wonder whether it will work that way or if it will just cause the members to avoid risk. Some people out there undoubtedly approve of the latter end. But Philly's is an old and hard-nosed fire department and I suspect that the mission will triumph over the asininity of the city.

Leaving aside the question of motivations, this curious turn of events on its own gives us a window into one of many possible futures of the fire service. Is this trend of post-incident consequences for good-faith actions inevitable? Though we do see this spat play out on the internet in the comments and forums, I am not convinced we will ever get to the point that things like what happened in Philadelphia are common by design. There is already significant pushback against advocates of the Culture of Safety and more and more sane professionals within the fire service are standing up for smart aggression. (With two rescues made there is probably an argument that the actions on scene in Philadelphia were ipso facto smartly aggressive.)

The horse may already be out of the barn, though we are still in the process of closing the gate. Will forces outside the fire service, be they OSHA, the workers' compensation board, cities' risk managers, headline-hungry DA's, or homeland security/public safety directors (read: cops in charge of firefighters) push us down a road that ultimately destroys the aggressive culture that saves civilian lives? I am afraid the answer may well be yes.

………. Patrick Mahoney

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Penny Wise and Pound Foolish – A Commentary

24 comments

Only the Taxpayers Are Being Fooled on This One

The Braun Ambulance company (a manufacturer) has this photo of Volusia County, Florida's new rigs on their Facebook page:

Yes, those are fire engine-ambulances. They have 500gpm pumps and 300-gallon tanks. Oh, and CAFS, of course. Because what would a "forward thinking" fire department Public Protection Fire Service be without CAFS. The "forward thinking" quote is from the company rep defending these apparatus from Facebook commenters who aren't so easily duped as the public whose services are being being cut in half. Like any good stooge, he says the citizens will face no reduction in service.

This is simply not true. That the citizens will receive the same level of service is not true. That the apparatus are just as capable as any other ambulance or Class A pumper is not true. That these monstrosities show some special attention to the future is not true. These are nothing but gimmicks used by the penny-wise and pound foolish administrators of a local government abdicating its duty to provide for the public safety. I suppose it is true that these apparatus make for a more efficient use of resources than having separate ambulances and pumpers. There will be no lazy parasitic firemen lounging around waiting for a fire in this Public Protection department. There will also be no firefighters making aggressive and fast interior attacks (300 gallons is a lot less water than I have to work with on my quint!) or addressing your rescue or fire needs when your neighbor has a sniffle. Of course, we've recently been told that forward-thinking fire people shouldn't be making interior attacks anyway, so I guess this might be fine.

Don't get me wrong about EMS. I am 100% in favor of fire-based EMS and believe that we need to step up our EMS provision so it's as important as firefighting. But that means that I believe we should raise both to a level of excellence, not eliminate any semblance of respect for the exigencies of both. If fire protection matters and EMS matters then these apparatus represent a monstrous falsehood perpetrated against a public that is not getting what it thinks it is paying for.

And don't get me wrong about this question either: Why do we have fire services?

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Braun Ambulance Co. WEBSITE.
Volusia County Fire Services WEBSITE.

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Stay Out? Not Me! – Commentary

7 comments

Can Firefighting Be a Risk-Free Activity?

Someone from the USFA is pushing the end of interior firefighting. We all know there are winds blowing that way but it is a little bracing to see it stated so bluntly. You can sneer at the fact that he was talking to the Volunteer Chief Officers Section of the IAFC but that is really not the point. There is a battle for the soul of the fire service being fought between those who think any LODD is one too many and those who think that, in general, firefighters must die for the fire service to do what it should. Specifically, protecting lives and property.

I happen to be among the latter. I don't want to die, I don't want anyone on my crew or in my department to die, and I don't want any firefighter to die. And I will do everything I can to prepare and be very good at my job in the interest of preventing a LODD. But I know that property and lives are important and protecting those properly will require firefighters to do things that have a likelihood of causing so many injuries per thousand fires and so many fatalities per thousand fires. There is just no way around that.

The USFA official's statement that buildings are disposable is correct in the abstract but irrelevant in the specific. If you work in an affluent suburb then perhaps the buildings are more disposable than you might at first think. Insurance, savings, and tight social networks cushion any blows suffered by homeowners and residents. But in other areas the people have no safety net, no insurance, no savings, and live paycheck to paycheck. Losing houses and business in some areas is nothing short of catastrophic. It is both disrespectful and incorrect to say that those buildings and the property in them are disposable. The lives in them (which cannot be saved by exterior firefighting) are certainly not disposable.

So I say, stand up for property and for interior firefighting and saving lives, property, and livelihoods. If we decide these things are disposable then why do we exist?

………. Patrick Mahoney

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Take A Number ….. (Commentary)

2 comments

….. And Wait For Your Number To Be Called.

You may have seen this article about how neighborhood fire stations are to become health clinics in one California county. I guess a fire department in my county is a trendsetter then because they opened a new station last year with clinic space in it, but for a slightly different reason. It's a place the affluent of the community can come have their vitals checked in comfort by a friendly fireman. That department only makes five or six calls a day, protects one of the busiest stretches of interstate in the country, a couple of major petrochemical research labs, a hospital, and about half a dozen highrises. It's true that they don't have many fires, being an affluent bedroom community, but I guess that means they don't need to train on any of that other stuff or even be too terribly ready to respond.

Scott County Public Health Service

As usual, this is part of a trend that attempts to maintain relevance by broadening services. I think the real way to maintain relevance is not to broaden services, but to deepen them. We need to be better at the things we legitimately do and quit pretending like no one goes to fires anymore. We have plenty of emergency functions that most departments didn't have 30 years ago and we have plenty of action in the totality of them to warrant maintaining focus on emergency response. There is nothing we should be doing that should ever take precedence over emergency response. Except for emergency response, nothing should take priority over preparedness.

Too many people in the fire service act like every town was the South Bronx once upon a time and that now the firefighters are just barely holding down the wool over the eyes of the citizenry. Stop saying we just don't go to fires anymore! We do still go to fires, in many places we go to a lot more, and besides that, we go to rescues, hazmat calls, and major medical emergencies. The fire service seems to wallow in self-defeating rhetoric that the public will misperceive and absorb when making decisions about supporting their local fire departments. If you say things that downplay the importance of emergency response then you should not be surprised when your officers, city bureaucrats, and public opinion leaders favor things that have nothing to do with emergency response and your funding and strategic vision shift accordingly.

………. Patrick Mahoney

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Save Money – Play Football (Commentary)

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Keeping Millionaires Happy

The Minneapolis Fire Department has a manpower/revenue problem that is resulting in gimmickry and layoffs. Will the taxpayers be on the hook for a brand-new $600+ million football stadium? That is the question before the citizens of Minnesota. There is some pushback but it looks like some pols will give it their best shot.

One recent proposal  (AP)

Is there any good reason this is not a civil rights issue? I'd like to see this sort of reverse Robin Hood-ing generate as many comments on as many websites and blogs as some guy not wearing an air pack on a car fire does.

………. Patrick Mahoney

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Note:  Thursday night the Minneapolis City Council addresses (once again) a plan to shrink the fire department.  KSTP-TV reports on tonight's scheduled hearing:

 

Recent Firegeezer reports on Minneapolis smoke and mirrors HERE and HERE.

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Is Your Mission Statement Any Good?

2 comments

Does Anybody Bother to Read the Thing?

Admiral Jonathan Greenert recently took over as chief of naval operations on September 23rd. Immediately thereafter he released his "sailing directions" for the Navy. I encourage you to go read this document (it's short). It's kind of like a mission statement, vision statement, or whatever other kind of touchy-feely management tool that people like to spend time writing so it can be put in a frame and ignored forevermore. The difference is that this one is plainly written, says something meaningful, and is formatted so as to actually be useful.

Have you ever seen one of these management tools that is actionable? And, if so, one that is actually used? I would venture to say they're almost always a pro forma attempt at management guidance that really has no bearing on the troops in the field. We could use a different kind of statement, one that is written in plain language (as opposed to management jargon du jour), is actionable, means something, and is actually used in decision making. Admiral Greenert has offered what looks like something that fits that bill for his organization.

I think this would be useful in a fire department. The chief can use it to let people know what his expectations are, the organization can use it as guidance in setting short-term priorities, and individual members can use it for modeling purposes. The document can be an opportunity to set or reset norms for our whole organization. If you were the chief, what would you write? Under guiding principles, is emergency response your primary mission or is prevention or even something else? Does your list mean anything to the guys in the field? Can it be understood at every level? This is a good daydreaming exercise for those who wonder what they'd do if they were chief.

………. Patrick Mahoney

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Morning Lineup – September 15

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Thursday Morning – Today's Lineup Will Be Conducted by Patrick Mahoney

A friend of mine, who is the president of his Local, is working on a speech to give the city council denouncing the city manager's refusal to apply for a SAFER grant. Actually, his perpetual refusal to do so, since the beginning of the program. This is a one-station department running three-man-minimum for an engine and a utility/squad thing. That means they're running one or two guys to some calls. What he has been willing to put in for grants for, has been a new (driverless) 95-foot tower ladder and new CBRNE airpacks to replace the ten-year-old SCBA's they had. I guess they're prepared now.

This is something common in this post-9/11 era of "homeland security" where we have more radios than people and everyone needs a shiny vest in a command post that looks like a Crayola box. After 9/11 and Amerithrax my old VFD's chief wanted to demonstrate that we were "prepared" should he be questioned by city council over the matter. So he bought close to a $1000 of butyl rubber boots and gloves and some Tyvek suits. Nevermind that there were only two hazmat techs in the department, neither practicing on a team, and that the boots didn't fit either of them. But the council would've bought that line. Even the chief and some of the other members thought it sounded so nice it must be true.

Trying to fool the local government, the public, and the media is bad, even when they fool themselves by our silence. Fooling ourselves is even worse, though. I know it's politically unfeasible for some of the larger multi-constituency groups to make a terrorism guide that says without adequate staffing you cannot be prepared, but it is the truth. I suppose it's also at least uncomfortable for us to admit that we cannot do something. Have you observed this phenomenon?

It's time to observe the equipment-check ritual now, so let's get started.  Firegeezer's already heading to the Bunn-O-Matic to get another pot started.  Thanks.

……….. Patrick Mahoney

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9/11 Remembrances of Patrick Mahoney

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I've been struggling with what to write for this group 9/11 discussion. Should I take the easy route and write about where I was and what I was doing that day? Should I take the contrarian (pageview-bait) route and rail against the appropriation of 9/11 in the fire service outside the FDNY? Should I bitch about the cheapening of 9/11? I don't know. All of those things are easily said and just as easily dismissed as so much noise.

What I would like to do instead is tell you about my friend Ash (that's short for Ashley, but he is a he). Ash has been a volly fireman in Connecticut and Texas for probably around 20 years. He's a white collar investment type and has lived in San Francisco, Australia, Connecticut, Texas, and maybe a few other places. This is the sort of guy who wears Brooks Brothers and windsurfs. But he's also a good fireman and drives a truck and hunts. He has a great labrador named Bucky, too. He is one of those guys you want to hang out with and who has an interest in people. He's a good guy.

Ash's brother, Robert, worked for Cantor Fitzgerald in one of the towers and, like so many with that company, he died on 9/11. I haven't seen Ash since maybe 2003 but every year around 9/11 you can see the outpouring of love for him on Facebook. Despite not seeing him and rarely talking to him for these many years, I still hold him as a friend. I know he misses and loves his brother; indeed, I know he is sad. Like many, many thousands of others, Ash lost someone who was not a firefighter but was no less keenly missed.

I think the fire service has tended over these ten years to claim 9/11 as its own. We would all do well to remember Ash and his brother.

………. Patrick Mahoney

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The “R” Stands For “Rapid”

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Be Aware of "Over-training"

In 2001 the Phoenix Fire Department lost a firefighter named Brett Tarver at a supermarket fire. As with so many things, Phoenix gave freely of itself to the rest of the fire service and made sure the lessons learned were shared far and wide. Today you can hardly find a RIT class that does not in some way relate to the Tarver incident. From that incident we as a community have become more aware of how complicated, lengthy, and manpower-intensive RIT can be. We should not underestimate the needs.

Has there been too much focus on the Brett Tarver incident? I am not sure anyone has really crunched the numbers to find out how many firefighter rescues have required more than one company or special tactics and skills to execute. I have grown concerned with the prevalence of the notion that RIT is necessarily very complicated. It seems that nearly every RIT class or article teaches us to use a bunch of guys and some special techniques (or expensive specialty equipment!) to get our downed firefighters out. Assuredly sometimes that is necessary. But I suspect that most downed firefighters can be extricated by one company simply grabbing the downed member's SCBA straps.

Colleton County FRD

The problem is that when we overtrain something so that its performance becomes natural under stress, we have to pay special attention to overtraining only the right habits. I once participated in a RIT drill in an old YMCA building where we had several companies, volunteer and career, simulating a downed firefighter in the large building. The simulated victim was not entangled and not particularly heavy; he was a standard firefighter who may have been said to have simply become disoriented and run out of air. Yet I observed firefighters spending minutes working with webbing and knots and other stuff to try to rig up some harness thing to get this guy out. Did they do this simply because they carried these things and had the subconscious desire to use whatever they had? Or because they were overtrained in the use of MAST slings and complicated tactics and techniques taught in regional saving-our-own classes? It doesn't matter because the training failed them and the "downed" firefighter.

We need to pay attention to the complicated stuff that we learned in the Denver Drill and Brett Tarver cases. The complicated techniques and special RIT considerations learned in those incidents must not be overlooked. But don't make things more complicated than they have to be. Train on the complicated but also train for the simple rescues because those are the fastest! RIT is not the time to get fancy for the sake of fanciness. Teach your guys that, if they can, they can grab the SCBA straps and go! go! go! Prepare for the worst but do not fail to imagine the simple!

Engine 84 blog

………. Thank you.  Patrick Mahoney.

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Morning Lineup – August 17

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Wednesday Morning

 This Morning's Lineup Will Be
Conducted by "Firehat," Patrick Mahoney

 

Do you remember that TV show Quantum Leap? This was the one about the time-jumping physicist on a mission to "put right what once went wrong." Scott Bakula played the good doctor, ably assisted by Dean Stockwell as his sidekick Al. The program ran on NBC from 1989 to 1993 and was a modest, but memorable, hit. I was a youngster in those days but I watched the show with the devotion and attentiveness reserved for all first encounters with inventive creativity, those theretofore unsullied by the realization that everything has been done before.

The show focused on Sam Beckett as he "leapt" into different people through time and worked to turn their lives, and the lives they touched, back toward the good and proper path. He inevitably saved the day and kissed the girl (if there was one handy) just in the nick of time and "leapt" on to the next wayward life path. This is a fantasy that many people have indulged, the idea of changing one crucial wrong turn, and a story of a do-gooding stranger with which we are all familiar. WIth the sci-fi twist it was somewhat unique but in other respects it was a fairly straight-forward, three-act, white hat / black hat adventure drama.

There was, however, something else here, something that I didn't realize until I was grown and recently rewatching the show occasionally on late-night syndicated television. That "something" is pretty darned subversive:  Sam Beckett, the prototypical white American male (the character was from an Iowa farm, in fact) played by the movie star handsome Scott Bakula, was shown in place of the person into whom he had leaped. That is to say, those characters, be they black, women, mentally handicapped, or any other minority, were depicted by this clearly white Anglo-Saxon Protestant archetype whose job it was to bear their burdens.

For a young white Anglo-Saxon Protestant watching the show this was truly an inventive dramatic device that taught empathy to the involved viewer. The stories themselves offered concise moral and ethical dilemmas and conflict in the aim of their resolutions. Stories are good for that sort of thing; the enduring ones are really told for those purposes. The stories we take inside our minds to become part of ourselves are invariably about morals, ethics, resolution through conflict, and, sometimes, empathy.

We'll have time for those stories later, and maybe even time for the one about the guys on B-Shift flouring the rookie the other day. In the meantime, I'll start some more coffee while you guys get the apparatus checked out.

 

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“Are You Ready For the Football?”

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Priorities, Yes!

I see Firegeezer pointed out yesterday that Minneapolis is about to crack down on the fire department. I suppose they are a convenient target, being a luxury item and all. What is essential to the local government in Minneapolis? Well, they want to spend almost half a billion dollars on a football stadium for a team owned by a hundred-millionaire. This is not unusual. The transfer of wealth and services from the have-nots to the haves is as old as government itself and the only remarkable thing about it is how no one seems to think of it that way.

proposed Minneapolis stadium to be used
for eight games a year.  (Star-Tribune image)

The City of Minneapolis and its councilors and mayor are willing to remove the frontline social safety net from under the city's most vulnerable population in order to line the pockets of the ultra-wealthy. Where are the civil rights leaders? Where is the ministerial alliance? Where are reporters? Oh, wait, they're paying $25 for a tee shirt for that football team. For so many of the citizens the fire department is their property insurance and it is their primary healthcare provider. The fire department enables the conduct of commerce by keeping businesses open where they would otherwise be burned out. But even those vulnerable people often don't understand that. If one in ten of them will use the fire department in a given year then that's still nine of the ten who will never think of it. I suspect that at least nine of those ten will be more upset if the football team leaves town than they would if the local engine company closes down.

It is time for creative solutions. I've written before about the urgent need for the fire service to play the race card. But the local unions also need to engage in finger pointing; name names in the paper, on TV, on the web, on social media. The calculus is simple: Councilor A would rather give this millionaire more millions than give your family the protection for which it pays taxes. This should be thrust in the citizens' faces regularly and relentlessly. At the same time you should explain to them that you need X number of firefighters in Y number of minutes for their property to be safe. You don't need to stoop to the "babies will die" argument that is so stereotypical as to be ineffective. Let them draw their own conclusions but give the citizens the framework to understand the issue. This framework consists not only of the exigencies of fire suppression and EMS but also the zero-sum political choices surrounding the issue. Why are we reluctant to point out that second part?

………. Thank you, Patrick Mahoney.

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Thinking Out Loud

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A Quick Thought on Current Events

For a long time now, people in the counterterrorism field have talked about swarm attacks. The events in Mumbai, India a few years ago, where multiple gunmen moved through city streets and buildings shooting up the place, was the archetype. This tactic is cheap, distributed, and has a high payoff in psychological and disruptive terms. In other words, it has a Hugh ROI.

The other morning in Oslo, Norway, a large bomb was detonated in front of government HQ, which is also on the block with the oil ministry and a major newspaper. Then came reports of a gunman or gunmen shooting up a summer camp that hosts the adolescent children of Norwegian politicians. Reports say that at least one gunman was wearing a police uniform.

Reuters

These are model tactics occurring in an open society. This is what the next attack here may well look like. Pay attention!

A side note: it was reported that the fire station near the bombing was so badly damaged that the firefighters had to ram their apparatus through the bay doors to get out. That's something I had not considered.

Thank you……. Patrick Mahoney.

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Expand Your Personal Horizons

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Consider This Advanced Management Training Program

As a point of personal privilege I'd like to use this space to endorse a program and a group of people that I think more in the fire service ought to know.

I am in Stillwater, Oklahoma, for two weeks of class right now; this week is Public Budgeting and Finance and next week is Public Personnel Administration. Oklahoma State University is here, along with its decades-old Fire Protection and Safety Engineering Technology program for undergraduates. That's the program that grew out of the old associate's degree in "firemanship" from which Alan Brunacini graduated some time ago. Someone else, also a long time ago, dubbed OSU the "West Point of the fire service" and the FPST program wears this with pride. The program is really more about engineering than anything and has little to nothing to do with firefighting. Still, a lot of aspiring firefighters come through for four or five years and then go off to the nation's fire departments with a really excellent understanding of fire prevention and protection.

More recently, in the halcyon days of the late 1990s, OSU started a master's program for fire people under the political science department. This program is more directly related to the fire service but also covers emergency management. A PhD is now offered as part of the Fire and Emergency Management Administration Program (FEMP). The master's degree talks a lot about public administration, fire service management issues, program evaluations, and emergency management systems. There is a strong international influence by the program's deal with the South Korean national fire academy, whereby OSU's professors teach courses in Korea and Korean fire officers come to Stillwater for classes. There are also fire officers and firefighters from Brazil, Nigeria, and all around the US here. The program is an elegant compromise between traditional on-campus program delivery and increasingly popular online models. Some classes are conducted online through videoconferencing where you have to be "in class" at certain times each week to interact with the professor and your classmates. Some are simply readings courses. In the summers they put on seminars; you do some reading and a pre-class assignment, come here for 40 hours in a week for each class, and then go home to do a post-class assignment. You can take just one class a semester or you can stack a couple, as I am doing. The delivery method is really one of the most enjoyable parts of the program; I feel classes that have no live component really shortchange the student.

If you are looking to further your education, improve your skills as a fire administrator, officer, or leader, or expand your scope into emergency management, then you'd be well advised to look into the OSU FEMP program. This is not a paid endorsement, but I am a believer in the program, its mission, and its students. If it sounds interesting to you, I'm confident you'd find it rewarding.

………….. Patrick Mahoney

OSU Fire Protection and Safety Technology webpage:  http://fpst.okstate.edu/index.php?slab=fpst-program

 

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Seeking the Wino’s Approval

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The State Capital Doesn't Think Much About Firefighters

Austin, Texas is a large fire department in a large city whose latest chief was hired on the basis that she understand that diversity is the fire department's highest priority. That was from the city manager (why a city of nearly 800,000 people has a city manager form of government is an issue for another day). So now, in one sentence, you might have an idea of what the city's political and administrative leaders think about their fire department and its purpose.

A string of embarrassments and waste have plagued the department, the latest being that the city hired Goodwill Staffing Services to staff its interview boards and grade its entrance exam. Homeless people and the like were used to interview and, in part, select who would become an Austin firefighter. This was not the city's first choice, of course; they put out a call for community volunteers to do it but they did not get an adequate response. At the risk of worsening my Chronic Outrage Fatigue, I will say that this may be the stupidest idea in the American fire service that I have heard of all week.

First, the failed plan to use community volunteers is reflective of two dumb ideas held dear by those in charge. The elected "leaders" of a lot of cities think that people should work for free when it comes to the government. (And an increasing number of citizens do, too.) A corollary to this is the belief that firefighters are amateurs and that firefighting is not only not a profession, it is an avocation. This is why so many think that call volume is a good indicator of workload and why so many more think they can rely on volunteers to cover what today constitutes the fire service's field of responsibility. Anyone who has sat on a properly empowered oral board knows that it is hard and tedious work that can have a profound impact on a department's future. So why would some random civilians with a lot of time on their hands (!) hold so much power over something that affects so many people? Because they are free and we don't have to be all that selective in hiring a bunch of hose humpers and stretcher fetchers.

This harebrained idea might have been supported by the bureaucracy in charge for another reason. A lot of public administrators are inculcated with the idea that, because the community owns the public service, it should have a participatory role in determining its future. Hogwash. When the question is whether or not to convert a playground to a spray park or if curbside recycling is the right way to go then participatory community decision making is great. When it comes to something highly technical and highly dangerous that affects everyone this is a bad idea. Community input is important and should be respected but it should not be the sine qua non of decision making. This is complicated, hard, important work; it takes many years to even recognize the questions it poses.

Second, the homeless people. That is just pathetic. It is a slap in the face to all firefighters everywhere and a complete failure to provide for the future safety of the members and the public in Austin.

Is there anything else to say?

….. Thank you, Patrick Mahoney.

For some background on the city's use of the "chronically poor and homeless" on the recent interview board, read the American-Statesman article HERE.

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What Is Expected of Us?

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Who Do We Ask?

The backlash against Alameda over the surf non-rescue there a couple weeks ago puts the lie to something a prominent fire chief told me once. During a debate about the role of the fire department and the public's perception of just what our job is, he insisted that we should ask the public what they expected of us. His argument was basically that the public did not expect us to die or get hurt and that the fire service's perception that we must act, even to our own detriment, was based on an old misapprehension. In short, if we only asked we would find that the public at large would resoundingly endorse a low-risk or zero-risk approach that meant that firefighters were never hurt. Hmm.

Alameda (and this case out of Georgia) support the traditional assumption that the public expects us to act and, in general terms, expects that at some point a few of us will die or be injured. This, by and large, is a calculus both sides have accepted. Of course it is usually taken too far. Many of us have met firefighters who would rather die in "battle" for the honor of it than in bed as old men and we all know public administrators and taxpayers' groups who would rather we have two guys on the engine and no truck. These people are all idiots. Of course we should not throw our lives away and should minimize our chances and severity of injuries. But there is an irreducible minimum such that any further reduction of firefighter death and injury would require us to abjure what makes us indispensable to society.

The shot seen 'round the world  (KGO-TV)

The furious public reaction in Alameda and the lawsuit in Gwinnet highlight three key points:

1) the public has unrealistic expectations of what we can do;
2) the public does not understand risk management and probably does not even know what it is; and
3) a lot of people do not hold your life in very much esteem; they would rather you die "making do" than demand adequate resourcing for their local fire departments.

These are all problems to deal with but, beyond them, lies the truth that the public, generally, does expect firefighters to take risks. If both sides of the so-called culture of extinguishment vs. culture of safety debate, then we're really speaking different languages and never the twain shall meet.

…….. Patrick Mahoney

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Are You Progressive?

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What is "Progressive," Anyway?

What is a progressive department? A prominent fire personnel management book says a progressive department recognizes that its makeup should reflect that of its community, ethnically speaking. To borrow from an oldish movie: You keep using that word; I do not think it means what you think it means.

In political terms, in the broader world of talking heads and cable news, "progressive" means a few things. It can be an epithet or a term of approbation but I think mostly it's just a flexible label useful for anything you love or hate at one particular moment in time. You can spit it out sneeringly or you can bestow it as high praise. But in the fire service I've always understood progressive to mean something else entirely. The old heads I was around as a young fireman prided themselves on being progressive and I can proudly say that my own department is fairly progressive.

What characterizes a progressive fire department? To my mind a progressive fire department adopts evidence-based evaluation when considering standard tactics. By that I mean that they look at the UL research series, the USFA and NIOSH studies, the blogs and trade rags, and, most of all, their own honest bare-faced experience when they write SOP's and think about how they're going to fight fire, mitigate hazmat, rescue people, and perform other operations. For them, incident management should be based on best practices from the industry as a whole and should never be set in stone as if handed down on the mount from on high. New tools (physical and conceptual alike) are honestly evaluated and old ones that have outlived their primary usefulness discarded or relegated to the backbench. They aren't afraid to try new things and honestly look at what they do and how they do it with clear eyes and always bearing in mind the admonition: egos eat brains.

Let's please not let this valuable ideal slip away through definitional morphing. It is too important to the fire service as a definite concept to be allowed to slip away into some mushy-headed buzzword.

…….Patrick Mahoney

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Great Boots! (a product review)

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A Boot That Lives Up to Its Claims

 

A few weeks ago I received a review pair of Black Diamond X2 bunker boots. These are the first bunker boots I've had that are of what they call hybrid construction. That is, they are made of leather, rubber, and a Nomex/Kevlar fabric, along with the Crosstech lining and steel pieces you expect in a bunker boot. After years of swearing by leather boots and dark ages before that of rubber, I don't mind finding a third way. Black Diamond boasts of several innovations in these boots, including their "3-point heel locking" (sic) system and a souped up footbed. There are a lot of nice features in these boots but you can read about those elsewhere (.pdf); we'll move on to the subjective, real-world evaluation.

My first impression out of the box and on my feet was that these boots fit and fit well. I have big calves (one of many nicknames: ham hocks), a nearly flat foot, and odd proportions of the balls of my feet to the heels. It is hard to get a boot that fits right from toe to shin but these really, really do. A lot of boots like to claim "shoe comfort" but these are the only I've ever found that actually come close. I've worn rubber and leather of numerous brands but these are, far and away, the most comfortable and supportive I've found. Not only that, but I was surprised to find out that the heel lock actually works! I can feel it snugly holding my heels in place.

You'll agree that comfort is only half the battle when it comes to something this expensive (retail: $298.95). After a few weeks on the truck and some action I can say that, so far at least, I'm pleased with the durability and performance. The pull loops are not going anywhere and the stitching looks great after some abuse. I know I can't really definitively pass judgment on the overall durability at this early date but the boots look promising on that count. The shinguard and toe cap are both substantial and I feel very confident in their level of protection, those pull loops are large and well placed, and the elastic band at the rear of the top allows plenty of flex around my fat legs. They also seem relatively light, though I haven't actually compared their weight to others.

Overall I'd say these boots are the only I've found that live up to the promises made about comfort and support. They seem durable, I feel protected in them (I can't say that about every boot I've ever worn, and I have the scar tissue on my feet to back it up), and I don't mind the way they look. The price is high but I'm a firm believer that two things on which you should never skimp are footwear and mattresses. I highly recommend these boots.

………. Patrick Mahoney.

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Playing the “Race Card”

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Wait!  Hear Me Out…

Fossilmedic had the story (HERE) of an opportunity for the community to speak to their "leaders" about cuts to the LA City FD. It seems to me that a lot of departments facing the axe are not availing themselves of some potent political tools. The fire service is predominantly white and conservative and most firefighters, I'll bet, have little use for what they consider race pandering. Well it's time to discard that notion.

Yes, I am advocating playing the race card. Avoid the reflexive urge to bitch and tune me out, for just because it is unpalatable for you doesn't mean it's not true. For large portions of our communities the fire department represents a primary healthcare provider and the only form of insurance on most property. When a city cuts fire service while at the same time funneling cash to the wealthy for "development" projects it's pretty easy to make the case that deprivation of adequate fire service is a civil rights issue. We're talking about communities using EMS as primary healthcare (right or wrong doesn't matter, it's a reality). These same communities cannot just file an insurance claim and buy new stuff when their houses and businesses burn. The fire department is the only thing between them and destitution and/or death.

So why should we not speak plainly? A city spends hundreds of millions to build a stadium for a millionaire team owner that benefits millionaire real estate speculators and then turns around and lays off firefighters. Maybe it's not a stadium but instead a "waterfront district" on a Superfund site or a performing arts center named after a councilman. No matter what it is, when it comes to fire and police layoffs it's nothing short of depriving the poor of what may be their only safety net in order to line the pockets of the rich and powerful. Departments in these situations need to get with their minority communities and explain the consequences (hint: nearly any fire department facing layoffs is in this situation because this sort of reverse Robin Hooding is rampant). There are a ton of civil rights groups, ministers' alliances, and neighborhood associations that are more than happy to apply pressure to the cretins in local government.

The fire service is the government's most immediate, effective, and unambiguously moral contribution to the poor and lower classes. It's high time we recognize this and form alliances with the power brokers in these communities. They won't know what they are losing if we don't tell them.

………Thank you.  Patrick Mahoney.

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