What Are Your Expectations?
I served as fire chief of the Fairfax County, Virginia, Fire and Rescue Department from August 1991 to January 1999. I recently spent a few moments going through a few old articles and directives I drafted during my tenure. This article was published in our department newsletter and I believe it has value as much today as it did in August 1992.
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Every successful manager ensures that the people who are a part of the organization are aware of what is expected of them. Each employee must understand their specific role and responsibilities in their position in the organism.
I believe that firefighters through the chain of command to the chief of our department must possess the desire and drive to do their absolute best to serve our citizens. Ours is an honorable profession. There is no greater privilege than to have the opportunity to have a positive effect in another person's life when they are in personal peril. Senior officers, who are visible to both the public and our political leaders, are expected to be ethical, moral and possess both leadership and extraordinary communication skills. However, to the customers we serve, the company officer or E.M.T. who answers a call for assistance in their personal time of need they are the fire and rescue department, not the chief or a member of senior staff.
I do not know the Postmaster General. To me the post office is the man who delivers mail to my home and occasionally stops to talk to me or a member of my family. This just a small example of how all of us play an important role in our organization.
I think the most appropriate place to begin my list of expectations for the members of or department is to begin with my own position as chief. The following is a list of expectations that I have developed for the position of chief of our department:
- Maintain and improve the knowledge and skills necessary to perform the position of chief.
- Be approachable and available to members of the organization, the citizens we serve and to others outside the organization.
- Ensure that the members of the organization are provided with safe, healthy, and efficient facilities and equipment.
- Ensure that members are treated in a fair and equitable manner and provided a non-hostile work environment.
- Set a good example for others to follow.
- Be a good citizen.
- Represent the organization in a professional manner to the governing body.
- Ensure that the governing body is cognizant of the needs and value of the services we provide.
- Plan and prepare the organization for the future.
- Ensure that our citizens are receiving appropriate, cost effective services.
- Provide decisive, timely, sound and well formulated decisions and direction.
- Allow others in the organization to reach their potential through delegation, equal opportunity and trust in them.
- Recognize that every member in the organization is important and the role they play is vital to the over all success of the department.
These expectations were separate from my job description, although some may be found there. Included in these expectations are core values that I believe are required to ensure that we have a viable, responsive, and proactive department of which we can all be proud.
Glenn A. Gaines
Deputy U. S. Fire Administrator
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KayCee City Manager Wants To Lay Off Firefighters, Use Savings To Give Other City Employees Raises
2 commentsPencil Pushers Have Gone 3 Years Without a Raise
KANSAS CITY, MISSOURI, CITY MANAGER Troy Schulte presented his proposed budget to the City Council members on Tuesday. His $1.3 billion proposal includes a lot of cutbacks in several city services, but the one measure that has raised eyebrows is his suggestion to lay off 105 firefighters. He told the Kansas City Star, as Kansas City’s economy remains stubbornly sluggish, firefighters should no longer be untouchable. "We have to make strategic reductions in public safety," he said.
City Manager Schulte (K.C. Star)
In a most absurd justification, he is also quoted by the Star:
So there you have it. The number of firefighters and fire stations is to be determined by how many fires you get, not what you need when get a fire. By his logic, all the firehouses will then be clustered around the high-activity neighborhoods leaving those slow residential areas to stand in the front yard and watch as their rare house fires consume all they own. As for the airport… well, a hot-line phone box will do. How often does a plane crash out there, anyway?
But as the late Ron Popeil used to say, Wait, there's more! Again from The Star:
No raise in three years, but at least they'll still have a job. This is budgetary Russian roulette.
Note: He earmarked $5 million for police raises and the balance for other management-level employees.
The City Council at its regular session today (Wednesday) publicly reviewed the proposed budget. The Local had exactly 105 firefighters in the council chambers this morning making their presence obvious. KSHB-TV Ch. 41 had their video crew there too, and filed this report earlier today:
Local 42 President Mike Cambiano believes that this just might be some sort of dance and preening on the part othe city manager leading up to contract negotiations with the FF's that begin in April. In addition, the fire chief was never consulted by the city manager on these proposed reductions.
Later this afternoon, following the above video report, Fire Chief Smokey Dyer addressed the Council. The Star reported this afternoon:
Mayor James will present his response to Schulte's plan tomorrow. However one councilman didn't wait to voice his opinion:
The City Council will approve whatever budget is decided on in late March for the fiscal year that begins on May 1.
Read the earlier referenced story from the Kansas City Star HERE.
Read a more in-depth report on the city manager's plans HERE.
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