You know, I think that one of the largest hindrances to having a successful conclusion for many of our emergency events is what I would call our “comfort zone.” Every day tens of thousands of fire and EMS calls are attended to with unremarkable yet satisfactory conclusions. We go out, assess the situation, take the usual measures to handle it and come back home to get ready for the next one. It’s all done within the parameters of our usual standards that have been developed over time to be effective for that particular emergency. It was within the comfort zone of our operations.
Sometimes there is a unique or magnified problem that escalates the problem beyond the comfort level and we rely on the officers to adjust and respond to the challenge and force a good conclusion. They can do this because their comfort zone is a little larger due to their experience and more advanced training. If you have officers who have never learned from their past experiences or haven’t put the effort into learning more advanced methods, then you don’t have this expanded comfort zone to flow into. And that can lead to disaster.
This expansion of capability can be taken step by step right up the chain of command. And yet, there are still many, many departments that are content to never get prepared for this need to expand resources to fit the incident. There are too many places that either refuse to implement an incident command system, for example, or if they do, they have never practiced it enough to operate properly and they get their disaster.
This can be as simple as wearing seat belts on the trucks and ambulances. Or it can be as magnified as rolling up on a truck on fire carrying a hazardous cargo and nobody bringing a placard reference book with them. They’ve been to so many truck fires before without needing the reference book that it became too comfortable. And they always got there without rolling the fire engine along the way, so who needs seat belts?
The really big disasters are often found, during the post-incident investigations, to have become worse due to a lack of preparation and failure to follow recommended procedures on the part of the FD’s. What I’m leading up to is to emphasize the need for constant training with mutual aid departments so that we can adapt to large and changing situations safely and successfully.
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On Thursday we carried a story (HERE) on the 20th anniversary of the Ramstein Air Base disaster that killed or injured more than 500 people. The extensive investigation into the causes and then the mitigations of the tragedy disclosed the following actions by the emergency crews that compounded the unhappy results:
- The American air base did not allow the German civil ambulances to enter the base until much later.
- The military’s rescue coordination center in the nearby town did not even know the extent of the disaster until more than an hour after it happened even though German civil helicopters had already arrived and left the scene with dozens of victims.
- The American ambulances and helicopters had large capacities for mass transportation, but they didn’t know where to take the victims after they loaded them up.
- More than two hours after the crash, a legion of German paramedics arrived at the air base hospital and found scores of severely burned patients that had not yet even been attended to.
- An American military bus carrying dozens of burn victims who hadn’t been treated or tended to in any way took three hours to arrive at a burn center because the driver couldn’t speak German and was unfamiliar with the area.
There were more, but you get the idea. In the twenty years since, the American military has taken the lessons learned and been steadily upgrading the base fire and rescue services everywhere. One of the major changes was to staff most of the military bases with civilian career firefighters instead of soldiers who are primarily trained for other things. And now you also see a lot more involvement of the military FD’s in mutual aid programs.
How about your department? Do you actually get out there and drill regularly with your mutual aid departments? Do you actually follow those guidelines that have been painstakingly created to help you get through that once-in-a-lifetime disaster? Or are you just taking it easy in your own comfort zone?
It all starts right here where we check the equipment. Pay attention to what you’re doing and make sure you’re ready for something more than the usual. I’ll go get the coffee going.
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