IN WILTSHIRE, ENGLAND, A NEWLY-INSTALLED computer program at a regional ambulance dispatch center has failed to dispatch ambulances. 

The new system just went into service a couple of weeks ago on the 16th and already they have a case on their hands where a man died while waiting for an ambulance that never came. 

Many of the streets in the shire are not even entered in the program, including one street that an ambulance station is located on.  One dispatcher says that most of the addresses that they get are wrong and that often they have to phone the people back who called to get more information.

Read more about this total mess in the Wiltshire Times HERE.

Great Western Ambulance Service

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